Workplace Violence Prevention:
Following and Emulating California’s Mandates for a Safe Library
Part of the Library 2.0 Service, Safety, and Security Series with Dr. Steve Albrecht
OVERVIEW:
Workplace violence comes to libraries in many concerning forms, including threats or assaults on staff; patrons assaulting each other; and domestic violence involving patrons or even crossing over from home to work with staff. Sadly, we have seen shootings and homicides involving patrons in or around our public libraries move from quite rare to more common, and have seen police officers killed responding to calls with armed people inside libraries.
As of July 1, the legislators in California enacted Senate Bill 553, which now mandates workplace violence training, policies, incident logs, site security assessments, and demonstrated due diligence in recognizing and responding to threats made to public facilities and private organizations and their employees. This law covers every employer in California with 10 or more employees, which means most public libraries must follow the new guidelines, which will be enforced by OSHA. As with most new and required legislation of this type, its origin was based on a shooting incident in San Jose at a light rail facility in 2021, that ended with the death of nine employees at the hands of a co-worker.
While the legislation is specific to California, the principles and policies are worth considering by all libraries. This session will help library leaders and employees, not just in California but in every state, to better understand and respond to the potential for workplace violence in all its forms.
Dr. Albrecht will provide a template, based on the California requirements, that all libraries can follow to make their buildings safer, build awareness of the behavioral problems most likely to lead to violence, and for California libraries specifically demonstrate compliance with the national OSHA standard long known as “the duty of care,” which states: “All employers must provide a work environment free from recognized hazards that are causing or are likely to cause death or serious physical harm."
LEARNING AGENDA:
- Creating written operational plans and policies, supported by a “Workplace Violence Prevention Plan Administrator.”
- How to collect and maintain event and injury records.
- Employee training; threat reporting; restraining order education.
- Demonstrate due diligence on all reported threats.
- Domestic violence as a workplace issue.
- Site security assessments for hazards; how to make corrections.
Post-incident response, including how to find trauma counseling.
This 60-minute session is another in our Safe Library Series. The presentation slides will be available to all who participate.
DATE: Thursday, August 1st, 2024, at 2:00 pm US - Eastern Time
COST:
- $99/person - includes any-time access to the recording and the presentation slides and receiving a participation certificate. To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email admin@library20.com.
- FREE for those on individual or group all-access passes (see below).
TO REGISTER:
Use the payment box above to register and pay. You can pay by credit card. You will receive an email within a day with information on how to attend the webinar live and how you can access the permanent webinar recording. If you are paying for someone else to attend, you'll be prompted to send an email to admin@library20.com with the name and email address of the actual attendee.
If you need to be invoiced or pay by check, if you have any trouble registering for a webinar, or if you have any questions, please email admin@library20.com.
NOTE: please check your spam folder if you don't receive your confirmation email within a day.
SPECIAL GROUP RATES (email admin@library20.com to arrange):
- Multiple individual log-ins and access from the same organization paid together: $75 each for 3+ registrations, $65 each for 5+ registrations. Unlimited and non-expiring access for those log-ins.
- The ability to show the webinar (live or recorded) to a group located in the same physical location or in the same virtual meeting from one log-in: $299.
- Large-scale institutional access for viewing with individual login capability: $499 (hosted either at Library 2.0 or in Niche Academy). Unlimited and non-expiring access for those log-ins.
ALL-ACCESS PASSES:
- All-access annual passes include unlimited access to the recordings of all of Dr. Albrecht's previous Library 2.0 webinars, plus live and recorded access to his new webinars for one year. These are hosted either at Library 2.0 or Niche Academy (if preferred).
- For a $499 individual all-access annual pass to all of Dr. Albrecht's live webinars and recordings for one year, please click here.
- Inquiries for all-access organizational contracts should be directed to admin@library20.com.
Since 2000, Dr. Steve Albrecht has trained thousands of library employees in 28+ states, live and online, in service, safety, and security. His programs are fast, entertaining, and provide tools that can be put to use immediately in the library workspace with all types of patrons.
In 2015, the ALA published his book, Library Security: Better Communication, Safer Facilities. His new book, The Safe Library: Keeping Users, Staff, and Collections Secure, was just published by Rowman & Littlefield.
Steve holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.
He has written 25 books on business, security, and leadership topics. He lives in Springfield, Missouri, with six dogs and two cats.
More on The Safe Library at thesafelibrary.com. Follow on X (Twitter) at @thesafelibrary and on YouTube @thesafelibrary. Dr. Albrecht's professional website is drstevealbrecht.com.
