WEBINAR: The Safe Library: Lessons (I’ve Learned) in Keeping Staff and Patrons Better Protected

The Safe Library: Lessons (I’ve Learned) in Keeping Staff and Patrons Better Protected

 

"The Safe Library: Lessons (I’ve Learned) in Keeping Staff and Patrons Better Protected" [Training Special]
Part of a special Library 2.0 series with Dr. Steve Albrecht

OVERVIEW: 

A 90-minute training webinar presented by Library 2.0 and Dr. Steve Albrecht.

This webinar covers what Steve has learned in the 20 years he has been a library security consultant and what has changed, become better, or gotten worse since the publication of his Library Security book five years ago.

Topics: 

  • What They Don’t Teach You in Library School
  • Lessons I’ve Learned in 20 Years as a Library Security Consultant and Trainer
  • Patrons Harassing Staff: A Shadow Issue
  • 20 Challenging Patrons
  • Responding to Mentally Ill Patrons
  • Serving Patrons Experiencing Homelessness
  • Managing Substance Abusing Patrons
  • An Active Shooter at the Library
  • The New Police Response Model for Your Library
  • Working Safely in a Rural Library Location 
  • Training Your Library Staff on Security: Start With a Survey 
  • An Updated Facility Plan (Starts with a Security Assessment) 
  • Running Large-Group Library Events Safely
  • Security, Safety, and Service Q&A with Steve 
  • Subject Quizzes!
  • Your Final Exam

DATE: Friday, November 20, 2020, at 4:00 pm Eastern Standard Time. Recorded for viewing at any time.

COST: $99/person - includes any-time access to the recording and the presentation slides. For significant group discounts, to submit a purchase order, or for any registration difficulties or questions, email steve@learningrevolution.com.

TO REGISTER: Click HERE. You will first need to be a member of Library 2.0 (free) and be logged in. Please click "Sign Up" on the top right and we'll approve you quickly.

You can pay by PayPal or credit card, and will receive immediate and permanent access to the webinar recording. If you have any trouble registering for a webinar, if you need to be invoiced, or if you have any questions, please email admin@learningrevolution.com.

For an individual annual all-access pass to all of Dr. Albrecht's live and recorded webinars for one year, please click here.

Inquiries for all-access organizational contracts should be directed to admin@learningrevolution.com. 

 

DR. STEVE ALBRECHT

As a trainer, speaker, author, and consultant, Dr. Steve Albrecht is internationally known for his expertise in high-risk HR issues. He specializes in workplace and school violence awareness and crisis response programs for private-sector firms, municipal and state government, K-12 schools, and colleges and universities. His clients include the two biggest municipal insurers in California.

In 1994, Dr. Albrecht co-wrote Ticking Bombs: Defusing Violence in the Workplace, one of the first business books on workplace violence. Besides his work as a conference presenter and keynote speaker, he appears in the media and on the Internet, as a source on workplace violence, security, and crime. His 21 business and police books include Library Security; Tough Training Topics; Added Value Negotiating; Service, Service, Service!; and Fear and Violence on the Job.

He holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.