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WEBINAR: Ten Library Service Myths Every Librarian Should Challenge
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WEBINAR: Porn and Patrons in the Library: What to Do About a Vexing Issue
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WEBINAR: Handling Complaints or Protests About Content
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WEBINAR:
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WEBINAR: How to Handle Challenging Patrons
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Webinar: Ten Security Myths
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WEBINAR: Customer Service in Stressful Situations: Step-by-Step to Better Talks with Patrons
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Webinar: Dangerous Situations: Handling Real Challenges and Keeping Everyone Safe
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Webinar:
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Webinar: Awkward Conversations and Difficult Situations
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Diversity, Equality, and Inclusion in Your Library: How to Start Talking About DEI
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Collection Protection
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Gangs in the Library
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Team Success
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Becoming a Resilient Librarian: Taking the Path Away From Stress and Burnout
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Ten Tools for the (New) Library Supervisor: Starting Out Right
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Post-Pandemic Staff Development and Training
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Serving Patrons with Mental Health Issues: Support, Empathy, and Safety
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Customer Service All-Staff Skills Refresher: Library Interactions and the Moments of Truth
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