Dealing with Patrons with Mental Health and Substance Use Disorders: Behavioral and Medical Events Buy access $
Mental Health and Wellness: Supporting Ourselves and Each Other (with Loida Garcia-Febo) Buy access $
Preventing Harassment of Library Staff: Responding to Sexual or Racial Behaviors by Patrons Buy access $
Training Library Staff in Service, Safety, and Security: Creating Training Programs That Meet Your Needs Buy access $
Staff Development and Training Best Practices (2023 Updated Version): Effective Staff Preparation and Motivation Buy access $
What They Don’t Teach You in Library School: Security Matters & Talking Helps - It's All About People Buy access $