Request to fill the questionnaire

Respected ColleagueI am doing research on "Security & Risk Management Policies for Libraries to Prevent Cyber Threats”. As I am a librarian in police library, it’s my first duty to secure information in library. It is a wakeupcall for librarian, because libraries are soft target for hacking.The main objective of the research is to gather information about cyber security for library services. The research itself asks many questions about library’s computer network security, cyber threat…

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improving customer relationship through web 2.0

Dear friends I am very much interested to particpate in this froup. I feel we shoud impliment CRM in libraries by using web 2.0. In compare with other field the segmentation of customers in the Librariesa are very easy and making relationship with the customers based on the segmentation is also not so difficult. If anybody involed in this kindly give your openion.

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